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Performance Management
 

All workshops and programs are run on your premises or at a venue of your choice.

This workshop is adapted to suit  your specific needs.

Contact us to discuss your needs

All topics aim to lift skills and behaviours to beyond ‘best practice’ 

Performance Management

What is this workshop about?

A key mechanism to managing staff performance and development is the in the form of a formal performance appraisal and management system.  Most organisations have developed such a performance management system, although many supervisors dread implementing the processes.  It doesn’t have to be like that!  This workshop is designed to provide both a sound background to the purpose and structure of performance management, and practical work-based activities targeted at developing specific skills. 

Who would benefit from this workshop?

Everyone who has responsibilities to manager employees’ performance in the workplace will benefit from this workshop.

Workshop outcomes

Participants will be able to:

  • Apply knowledge of the purpose and impact of performance management
  • Plan for and give positive, checking and constructive feedback
  • Manage constructive feedback situations
  • Plan for and manage appraisal interviews
  • Deal with reactions and responses
  • Manage record keeping and avoid grievances
  • Understand the steps in diminished performance processes
  • Build their confidence in managing performance

All workshops are customized for the particular needs of the organization, so we list general topics and adapt the workshop to suit your requirements.  Contact us to discuss your particular requirements

Topics for this workshop include:

1.  Purpose of Performance Management    

  • Overview of systems and structures
  • Assessing the purpose of your system
  • Employee involvement
  • Linking performance with pay

2.  Informal Feedback

  • The four rules of informal positive feedback
  • Practical tasks in giving informal feedback
  • The four rules of informal ‘checking’ feedback
  • Practical tasks in giving informal ‘checking’ feedback

3.  Constructive Feedback

  • Reasons why constructive feedback is important
  • Steps in giving constructive feedback
  • Practical tasks in giving constructive feedback

4.  Performance Appraisal Interviews

  • Planning and structuring appraisal meetings
  • Steps and scripts for appraisal meetings
  • Setting goals in collaboration or isolation
  • Assessing training and development needs

5.  Managing diminished performance

  • Performance counselling
  • Steps in managing diminished performance
  • Workplace stress and EAP support
  • Legislation and regulation - Avoiding unfair dismissal claims

6.  Keeping records and managing stress

  • Steps in keeping records
  • Principles of natural justice
  • Managing your stress and maintaining resilience

Review and feedback on workshop

Call Lesley or Ian to discuss your needs in performance management.

Email us about Performance Management

Talk to us on  Internat: +61-7-3348-5161 
Australia (07)3348-5161 
General information Email: info @ training-development .com .au