Performance Appraisal
All too often, appraisals can turn into a confrontational meeting where the manager can have difficulty getting their point across successfully and the appraisee can become defensive and resistant to change. As a result managers learn to loathe them and employees fear them. This course will highlight a number of approaches and a wealth of techniques and tactics to ensure that the appraisal process becomes more structured, productive and positive.
When conducted effectively the appraisal process will have considerable benefits to both the organisation and the individual, whether to review progress, assess performance, identify training needs or set objectives.
This course will demonstrate how to better prepare for, and run, successful review meetings. Through work-related workshops and exercises, delegates will improve their skills in appraising and developing staff.
Who will benefit from Performance Appraisal
Suitable for line managers, senior managers and team leaders who carry out staff appraisals and are looking to build their confidence and effectiveness in this essential skill. This is an essential course for managers who are looking to obtain positive outcomes and changes in behaviour from the appraisal process. Also, the course is very useful for HR managers who want to improve the outcomes and effectiveness of their appraisal process.
Outcomes of Performance Appraisal
Specific course objectives will be for delegates to:
- Understand the benefits and purpose of appraisals for both the appraiser and appraisee
- Be able to prepare, structure and confidently run an appraisal interview
- Assess performance based on the behaviour observed and give feedback effectively
- Improve communication skills and remain fair and consistent with all staff
- Improve listening skills and tackle performance problems effectively
- Practise questioning and interviewing techniques
- Understand what a competency framework is and define the rating system
- Recognise the skills involved in conducting an appraisal interview, including setting objectives, reviewing performance and motivation
- Understand how to set clear objectives
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