New Supervisor
Supervisors and Team Leaders are key people in any business. Their performance can greatly affect productivity and therefore the overall success of the organisation. The way that Supervisors lead their team will affect the motivation and morale.
Supervisors are the key link between management and the rest of the workforce, playing an important role linking planning (by management) and the doing (by the workforce). Key elements of this important role are examined and delegates will learn a range of skills to help to develop and lead a strong and effective team. The New Supervisor is available as a course or as a program.
Who would benefit from New Supervisor
Anyone who is going to be promoted to a supervisor or management level or anyone who is new to a role leading others.
Objectives of New Supervisor
- To learn about managing yourself and others
- Explore adjusting existing workplace friendships
- Moving from work-mate to supervisor
- Explore effective leadership
- Learn how to build positive relationships in your team
Outcomes from New Supervisor
Delegates will be able to:
- Identify expectations of the supervisor's role
- Apply key skills of communication, motivation and delegation
- Resolve conflict effectively
- Apply appropriate leadership skills to situations
- Motivate employees to increase productivity
Content of New Supervisor course
- Transition from worker to supervisor or frontline manager
- Identifying and using key communication skills
- Understanding employee motivation
- Effective delegation techniques
- Understanding teams and team work
- Understanding performance issues
- Managing interpersonal and inter-group conflict
- The fundamentals of leadership
Duration:
- Option 1: A 2 day course
- Option 2: A comprehensive 5 day program of 1/2 day sessions at fortnightly intervals
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