New Manager
This three day course introduces management competencies and practices to new managers. The course discusses all the skills that are essential for those who are about to, or recently became responsible for the management of subordinates. The course is tailored for managers in your organisation and can take place at a venue and on a date of your choosing.
Who will benefit from New Manager
All recent or potential managers should attend. Aimed primarily at those who have new management responsibility for subordinates. It builds on the skills already developed in such a way that both new and more experienced managers can benefit. Managers who attend this course may have previously attended a brief supervisory or introductory management course.
Objectives of New Manager course
To allow managers to explore an appropriate range of management skills and techniques and then apply them to practical situations.
Content of New Manager course
Key topics mentioned here are indications of the potential content - subject to the needs of your organisation and the new managers.
Key topics cover
- Your role as a manager
- Planning / objective setting
- Questioning and listening skills
- Communication
- Reviewing performance
- Delegation Skills
- Coaching and Mentoring
- Influencing skills
- Monitoring and control
- Meetings
- Structuring fact finding sessions and practice
- Leadership
- The power of your behaviour
- Time & Stress management
- Effective Prioritisation
- Legal and procedural responsibilities
- Handling difficult situations
- Managing difficult employees
- Motivation
- Presentation Skills
- Problem Solving & Decision Making
- Persuasiveness & Negotiation Skills
- Teamwork
Delivery
The program is delivered by our friendly and flexible trainers, all of whom have professional qualifications, professional associations, and extensive management experience.
Duration: 2 days
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