Managing Upwards
What is this workshop about?
The relationship between an employee and their next level manager is the most critical interaction in the workplace. It makes sense (for both employees and the organisation) to ensure this relationship is working well. This is achieved by providing all the support needed to develop effective communication between themselves and their manager or supervisor. It can also only enhance your organisation for employees to know how to actively manage the impression they make and how to ‘sell’ issues upwards. Topics for this program include:
Who would benefit from this workshop?
Everyone who has to report to a manager or supervisor and wants to improve that relationship.
Workshop outcomes
Participants will be able to:
- Apply cues and clues to understand their manager / supervisor better
- Plan to establish a relationship of mutual trust and respect
- Use communication techniques for better interaction
- Understand how emotional intelligence affects the workplace
- Apply impression management tactics
- Build their confidence in relationship management
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