Influencing Others
We all are influenced by internal and external information and pressures as we develop and adjust our attitudes and beliefs. Then we are influenced by the combination of internal and external information and pressures and our attitudes and beliefs as we make decisions. The whole process of developing a value or belief or attitude, or of making a decision can be broken down into the many steps, each of which can be influenced by other people unwittingly or knowingly. There is an advantage in understanding those steps and therefore all the opportunities they provide to influence - or to be influenced. Note that influencing is not the same as selling or persuading.
Who will benefit from
Any person who wishes to better manage his/her own decision processes when being influenced by others, and any person who seeks to better understand how to influence the decision process of others. In other words, anyone with blood flowing.
Outcomes of
Delegates will gain better understanding of:
- the difference between ‘influence’ and ‘persuasion’
- the decision processes
- how to influence each step of the decision process
- strategies and tactics of influence
Content of
- influence, persuasion, selling, convincing
- decision making
- role of self talk - yours - theirs
- where responsibility rests
- quality of influence content
- the role of emotions
- what’s in it for...
- the effect of power, authority and responsibility
- sources of influence
- increasing your influence
Duration: 1 day
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