Delegation Skills
Poor delegation creates a range of problems - under performance, job dissatisfaction, work overload and stress. However, there are many benefits to effective delegation, for both the Delegator and Delegatee.
Among the many benefits of effective delegation are - better productivity, more freed up time for planning, people development, job satisfaction and greater team flexibility.
This workshop covers a range of tips, tactics and processes to help apply a delegation process that is useful both for Managers / Team Leaders and also those on the 'receiving end' of a delegated task.
Who would benefit from Delegation Skills
Anyone who would like to improve their delegation skills at work.
Objectives of Delegation Skills
At the end of the workshop, delegates will be able to:
- Define what delegation is
- Delegate tasks with confidence
- Use delegation as a tool for motivation and development
- Monitor effectively and give appropriate feedback
- Communicate tasks clearly and efficiently
- Understand what to delegate / how / when and to whom
Key topics covered in Delegation Skills
- What is delegation?
- The barriers to delegation
- The confidence to delegate - removing the guilt factor
- Role-play 'having the confidence to delegate'
- Delegation as a motivator
- Delegation as a development tool
- Effective coaching techniques
- Empowerment through delegation
- Monitoring & giving effective feedback
- Effective communication
- What, How and Who?
Duration: 1 day
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