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Communication Styles
 

All workshops and programs are run on your premises or at a venue of your choice.

This workshop is adapted to suit  your specific needs.

Contact us to discuss your needs

All topics aim to lift skills and behaviours to beyond ‘best practice’ 

Communication at Work

The quality of my life is the quality of my communication I have with myself - and with others (Jim Cecil)

What the communications workshop is about

Interaction in the workplace is all about communication – upwards, downwards, sideways, internal and external.  If it is so important, why do we so often get it wrong?  This workshop is about understanding how we and others communicate and developing skills in communicating to get the response we want.  Frequently we say “it was a communication breakdown” or, “they just didn’t communicate with each other”.  This workshop can change all that – in your workplace.

Who would benefit from this workshop?

Anyone who needs to communicate effectively at work.

Workshop outcomes

Participants will be able to:

  • Understand the way they communicate themselves
  • Learn about different communication styles
  • Develop their own skills in communication
  • Plan for difficult communication tasks
  • Learn tactics to guide communication flow
  • Build their confidence in communication

All workshops are customized for the particular needs of the organization, so we list general topics and adapt the workshop to suit your requirements.  Contact us to discuss your particular requirements

Topics for this workshop include:

1.  Communication Styles

  • reading body language
  • assessing my own and others’ communication style
  • choosing an appropriate style for the situation

2.  Communication tactics

  • assertiveness skills
  • practical tasks in using assertive communication
  • using informal ‘checking’ feedback
  • understanding the importance of ‘face’

3.  The power of questions

  • open questions
  • ‘reframing’ questions
  • using questions in meetings

4.  Communication in groups

  • understanding group dynamics
  • planning and preparation for groups
  • follow up and feedback

Review and feedback on workshop

 

Contact us about Communication at Work

 Other topics that fit well with this workshop are:

 

 

[Writing Skills]
[Advanced Writing]
[Report Writing Skills]
[Give Receive Feedback]
[Interpersonal Skills]
[Influencing others]
[Assertiveness]
[Communication for Managers]
[Relationship Development]
[Connecting with People]
[Meetings that Work]
[Manage difficult people]

 

 

Talk to us on  Internat: +61-7-3348-5161 
Australia (07)3348-5161 
General information Email: info @ training-development .com .au