Behavioural Interviewing
Behavioural interviewing is a powerful staff selection technique that helps the interviewer to build a realistic picture of candidates. Also known as ‘competency based’ interviewing, this technique improves on traditional interviewing methods by enhancing the validity and reliability of selection decisions. It can be used with recruits or promotion interviews.
This course will give participants the tools and understanding to run behavioural interviews. The course does explores the relevant uses for non-behavioural and behavioural approaches to interviewing. The behavioural approach has the potential to influence the entire process from interview design through to reference checking
Who will benefit from Behavioural Interviewing
Human Resources staff, managers and supervisors who have responsibility for recruitment and selection. Also suitable for those aspiring to Human Resources and management roles
Outcomes of Behavioural Interviewing
Participants will better understand how to:
- Better than ‘Best practice’ selection techniques
- How to increase the validity and reliability of selection
- Avoid common selection pitfalls
- Principles and techniques of behavioural interviewing
- Developing behavioural questions
- Designing a behavioural interview
- Delivering and evaluating a behavioural event interview
- Reference checking
- Evaluation and final decision-making
Content of Behavioural Interviewing
- Behavioural questions and categories of questions
- Behaviours to test on
- Structure of ideal behaviour responses - show grooming
- Principles of behavioural interviewing
- Compare behavioural and traditional selection techniques
- Implement improved organisational selection processes
Duration: 1 day
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