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Deltapoint services operate from Brisbane (Australia) and can be delivered to or conducted at your premises, or ‘away’ at a suitable venue of your choice.
We offer approximately 80 courses in 11 categories shown in the menu at the left of this page
Training and Development Services
To meet your training and development needs we can provide a range of tailored workshops or adapt our standard packages. We are uniquely placed to apply the combination of teaching (information and skills delivery) with the psychology of learning and motivation (information and skill uptake). Ian Johnson, one of Deltapoint’s principals, is a registered psychologist, with a professional focus on organisational conversation, learning and performance. Deltapoint’s other principal, Lesley Johnson, has been a senior manager with the Australian National Training Authority, is a qualified teacher and trainer, and has extensive contacts in vocational education and training. Where appropriate we call upon other trainers with specific expertise and we deliver training services for, and represent, other training providers. For organisations interested in nationally recognised training, we can identify and work with RTOs to ensure that appropriate training programs are tailored to meet the requirements of your organisation.
Coaching Services
Training, development, mentoring and coaching are all options for improving organisational skills, knowledge or attitudes, impacting capabilities and capacities. Coaching is regarded as ‘just in time’ training on a one-to-one basis. It is cost effective and becoming a favoured delivery mechanism. We offer coaching services to those seeking development, or those who need help - at any level. For more information click here
Facilitation Services
Facilitation focuses on ‘process’ rather than content, making efforts to help the passage of some meeting or event from start to finish in such way that appropriate standards of ethics, behaviour, and fairness are followed. A facilitator can be a positive presence in sensitive or other forms of important meetings. A facilitator will always attempt to enhance the meeting’s adherence to its purpose, free of any personal interest. If it really matters - consider using a facilitator.
Counselling Services
Some organisations have found it worthwhile to provide access to psychological or counselling services for their employees, and even the families of employees. Such a supportive service is not linked to the organisation’s profit outcome, although it often has unexpected beneficial outcomes for the sponsoring organisation. It is often attached to an Employee Assistance Program (EAP) to provide limited access to this support. We provide a counselling service that is parallel to but separate from training, details can be found here
Mediation Services
Mediation can assist in the resolution of disputes in the workplace. The dispute may be seen to be important by the organisation, or by those disputing, or by only one disputant. Mediation is used to manage conflict between people or groups of people in an independent, fair, and professional manner. Use mediation to help prevent issues causing damaging workplace conflict that may otherwise lead to litigation.
Lesley Johnson, one of Deltapoint’s two directors, is a qualified and accredited mediator and member of the Institute of Arbitrators and Mediators Australia (IAMA), has a Master’s Degree in Human Resource Management – and twenty years experience as a manager to bring to alternative dispute resolution in the workplace. Ian Johnson, the other Deltapoint director, is a qualified practising psychologist and can support mediation where psychological counselling may be helpful in preparing for mediation, or helping someone adapt to (accept) mediation outcome. For more information click here, or contact us by email or phone
+61 (0) 7 3348 5161.
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